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Review Aurum Flooring’s terms and conditions for a clear understanding of our policies on purchases, returns, and services. TERMS AND CONDITIONS A. GENERAL – These conditions of sale supersede any conditions, or conflict of conditions, contained on Buyer's order unless specifically changed herein and accepted by both Buyer and Seller. With every purchase, Buyer accepts these Terms and Conditions by completing the checkout/purchase. B. CREDIT – Seller, at any time and in its sole discretion, may limit or cancel the credit of Buyer as to amount and/or length of time and terms. Should credit not be extended for all, or any part of this contract, Seller may require anticipation (payment demand) in cash or otherwise, prior to delivery. C. LATE PAYMENT SERVICE CHARGE – Late payment service charges of 1% per month may be charged on all past due accounts. D. COLLECTION – Should the need arise to employ professional collection agents and/or attorneys to effect payment of monies due on this contract, all such costs incident to collection, including, but not limited to: court costs, attorney fees, etc., shall be borne by the Buyer. E. DELIVERY – Curbside delivery shipment of all, or part of this order, is contingent upon Seller's ability to obtain material and services through its usual means of supply. Seller shall not be liable for any delays in making delivery where inconvenienced by any cause extending beyond its control. Transportation companies’ receipt for goods constitutes successful delivery, at which point Seller’s responsibility for delivery ceases. All damage in transit must be reported to the seller in writing within 5 days time and allowed ample time for resolution. All deliveries are curbside deliveries only, unless specified in said order. White glove deliveries, if/when available, are subject to additional fees which are provided and determined by the carrier. F. CANCELLATION / RETURNS – All returned or exchanged orders are subject to a re-stocking fee of up to 20% at Seller’s discretion. Shipping arrangements and payments for returned or exchanged items are the responsibility of Buyer. All returned shipments must be in unopened, original packaging and a re-sellable condition unless the product/s is/was damaged prior to receiving. There will be no re-stocking fee for damaged, defected, or miscalculated orders. Aurum Flooring LLC will not accept any returns on orders exceeding 30 calendar days from date of delivery. Any orders which are cancelled 30 days after deposit will be subject to a 10% restocking fee (“10% restocking” refers to total order value, not 10% of deposit). G. CLAIMS – It is the responsibility of Buyer/installer to inspect all material(s) for miscalculation(s) and damage(s) prior to releasing Seller’s liability by signing order acceptance form. Buyer must, within 5 calendar days of delivery, report any defects in Aurum Flooring product(s) and material(s). Only the original purchaser may sign for any parcel(s) unless otherwise requested; however, Buyer assumes all responsibility for deliveries inspected by those person(s) which he/she has authorized to sign for said parcel(s). To prevent claim void, the receiver should check and approve the order for both quality and quantity. Only then should the receiver print, sign, and date order acceptance/delivery form. H. DYE LOTS AND DIMENSIONS – Due to the wood element, color match between dye lots will vary slightly and should be anticipated by Buyer. All dimensions advertised are near exact but are subject to a slight variation due to the hand brushing/sanding process. I. TAXES – Any applicable government taxes will be charged to Buyer unless the appropriate Exemption Certificate number is filed with Aurum Flooring LLC. J. EXCLUSION OF IMPLIED WARRANTIES – As a material part of this bargain, all implied warranties (including merchantability) are excluded and the Buyer expressly waives any claim or remedy based thereon. K. MANUFACTURER'S WARRANTY – Seller assigns a manufacturer's warranty, which is granted by the manufacturer, to the original purchaser/homeowner only. Any such express warranties are contained in writing, furnished by the manufacturer, and may not be modified or expanded with any statements, unless in writing and signed by an authorized representative of Aurum Flooring LLC. Payment Methods - Credit / Debit Cards - PAYPAL - Offline Payments

With 25+ years of expertise, Aurum Flooring delivers luxurious hardwood and vinyl floors, transforming spaces in Los Angeles, Orange County, and Ventura County. The Full Story About Us "Welcome to Aurum Flooring, where we deliver flooring products that truly shine. Known for our motto 'Floors as good as gold,' we proudly serve homeowners, contractors, builders, and construction companies with top-quality materials designed for style and durability." Mission At Aurum Flooring, we are dedicated to transforming spaces with the highest quality luxury hardwood and vinyl flooring. Our mission is to provide homeowners, builders, and contractors with a seamless experience in selecting, sourcing, and installing flooring materials that combine elegance, durability, and innovation. We believe in the power of creative design and strive to offer an inspiring array of materials to elevate every project, large or small. With a focus on accessibility and customer satisfaction, we aim to be the trusted partner for all your flooring needs. Why Choose Us At Aurum Flooring, our strength lies in our extensive experience—With over 25 years of combined experience in the flooring industry, stands apart with expert knowledge and an exceptional range of products. We offer unique, high-quality flooring options including European oaks, walnuts, maples, and luxury vinyl, providing clients with materials that elevate any space. Our process is personalized to each project—whether through in-person consultations with homeowners, contractors, and developers, or remote meetings and sample mailings for out-of-state clients. We pride ourselves on making the selection process easy, informed, and tailored to your specific needs. Elevate Your Vision By transforming your spaces with the timeless beauty and quality of our luxury flooring options. Call Now

Complete your flooring design with Aurum Flooring’s premium hardwood stair nose & solid wood stair treads - crafted for beauty, strength, and lasting elegance. Accessories BROWSE SELECTION Explore our premium collection of flooring accessories, including top-tier stair trims, adhesives, rubber, and cork underlayments, designed to enhance and complete your flooring projects with precision and durability. CALL NOW ACCESSORIES SOLID STAIR TREAD QUARTER ROUND T-MOLD END CAP SOLID STAIR NOSE SOLID RISER REDUCER Elevate Your Vision By transforming your spaces with the timeless beauty and quality of our luxury flooring options. CALL NOW

For high-end luxury vinyl flooring in Los Angeles, choose Aurum Flooring - where modern design meets unmatched durability. Contact us today for consultation. Luxury Vinyl Pyrite PALERMO Our Favorites Palermo Collection Agate Call For Quote Palermo Collection Citrine Call For Quote BROWSE SELECTION Discover our premium flooring collection, featuring exquisite luxury vinyl to suit every style and need. CALL NOW PALERMO TIGER EYE PYRITE QUARTZ ONYX OBSIDIAN HOWLITE CITRINE AGATE Elevate Your Vision By transforming your spaces with the timeless beauty and quality of our luxury flooring options. CALL NOW

Find answers to common questions about Aurum Flooring's products, installation, maintenance, and more to help you make informed flooring decisions. Call Us! FLAMINGO DESIGNS HELP CENTER Frequently asked questions General Setting up FAQs What is an FAQ section? An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?". Why do FAQs matter? FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience. Where can I add my FAQs? FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Explore Aurum Flooring’s collections of engineered and luxury vinyl products. Stylish, durable options for every space and style! FLOORING PRODUCTS Explore our Collections Explore our stunning flooring collections and call us today for a free quote—let’s bring your vision to life! Call For Quote ABRUZZO COLLECTION ANDREA COLLECTION CASA BIANCA COLLECTION COLLINA COLLECTION CREMONA COLLECTION DEL MARE COLLECTION LA SPEZIA COLLECTION VENNETO COLLECTION VICTORIA COLLECTION

Learn about Aurum Flooring’s warranty coverage. Confidence and peace of mind for your engineered flooring and luxury vinyl purchases. Warranty Clause Finish Warranty Aurum Flooring LLC warrants to the original retail purchaser that the finish, when used under normal residential traffic conditions, will not wear through or separate from the wood for a period of 25 years from the date of purchase. Gloss reduction is not considered a manufacturing defect and is not included in this warranty. Finish warranty excludes any surface checks/splits caused by improper environmental conditions, scratches, indentations, and color change from indoor UV light, sunlight, or natural aging. Aurum Flooring LLC prohibits the use of any adhesive tape on the flooring during installation or thereafter. This includes tapes specifically made for wood flooring, such as blue or green masking tapes. Pressure-sensitive adhesives, which are polymers, can bond with the finish of a floor and potentially harm the finish when removed. Such use of any tapes voids this warranty, and no claims will be addressed regarding defects in the finish resulting from tape usage. The Aurum Flooring LLC installation and maintenance instructions must be followed as a condition for these warranties to have effect. You may obtain these instructions directly from Aurum Flooring LLC by downloading/printing them from our website or emailing a request to aurumflooring@gmail.com Structural Warranty Aurum Flooring LLC warrants that the residential flooring sold under this warranty is, at the time of sale, free from defects in material and manufacture and that it conforms to Aurum Flooring LLC’s standard specifications for the product category. Aurum Flooring LLC further warrants that, when installed and maintained according to Aurum Flooring LLC specifications, and when used according to its intended purpose, the flooring will not delaminate, separate, buckle, or cup as a result of a manufacturing defect. Stair Nose Structural Warranty Aurum Flooring LLC warrants to the original retail purchaser that the nosing will be free from defects in material and workmanship when installed and maintained according to Aurum Flooring LLC specifications. If a nosing fails, Aurum Flooring LLC will replace or repair, at its option, for as long as the original retail purchaser still owns the property where the nosing was installed. Inspect nosing before installation; once any material is installed, it is considered accepted and approved. Although nosing is designed to be the closest representation of the actual floor, variation in color, texture, shading, grain, knots, and distressing may be evident and, in some species, even extensive. This is normal and is not considered a defect. PLEASE NOTE : Nosing and trim are not covered by a finish warranty. Warranty Exclusions Checks, splits, or delamination caused by improper environmental conditions. Failure to maintain the environment at a humidity range of 30%-50% year-round and a room temperature of 60º to 80ºF. Color variations in flooring are a natural occurrence due to the species, age, character of flooring, and exposure to UV light or sunlight. New and/or replacement flooring may not match display samples and/or existing flooring. Due to color variations of product and/or samples, Aurum Flooring LLC is not responsible for the consumer matching flooring to other wood products, such as cabinets, stair railings, trim, and any existing moldings. Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Area rugs should be moved occasionally as they block sunlight and may give the appearance of discoloring under the rug. This is not a product defect. Improper installation/maintenance and failure to adhere to Aurum Flooring LLC installation/maintenance instructions. It is the responsibility of the installer and/or the homeowner to inspect boards prior to installation. Aurum Flooring LLC accepts no responsibility for costs of product or labor when boards with visible defects have been installed. Indentations or scratches caused by furniture, appliances, pet claws, spiked or damaged heels, pivot points, sand and pebbles, or other abrasive materials. Negligence is not covered under this warranty. Damage due to water and/or moisture, including but not limited to, damage resulting from broken or leaking pipes, wet mopping, weather conditions, or natural disasters. Insect infestation after product leaves Aurum Flooring LLC facilities. Abuse, neglect, abnormal use, or misuse, including the application of solvents, corrosives, or other chemicals. Improper cleaning or maintenance products. Squeaking or popping sounds on stapled or nail-down products. This Warranty is made subject to the following conditions: This warranty does not cover damage to the finish as a result of incorrect maintenance, accidents, neglect, or abuse, including damages such as scratches, indentations, or discoloration. All claims against surface wear must be easily visible, affect at least 10% of the entire floor, and exceed 200 square feet. Gloss reduction is not considered surface wear. In the event of a finish defect, Aurum Flooring LLC will, at its discretion, repair the defective planks, replace the defective planks, or refund the amount equal to the price paid for the portion of the defective planks, prorated from the date of installation. This is the sole and exclusive remedy under this warranty. Additionally, the use of any non-conforming adhesives will void the warranty. To be covered under this limited warranty, the flooring must be properly installed by a licensed flooring contractor in accordance with all installation instructions provided by Aurum Flooring LLC. This warranty does not cover damage arising from improper installation of the flooring. Flooring must be purchased from an authorized dealer of Aurum Flooring LLC products. Aurum Flooring LLC offers no additional warranties, express or implied, other than those set forth herein. Neither your retailer nor anyone else has the authority to alter the terms of this warranty. Any representations or promises made by your retailer or installer are not binding on Aurum Flooring LLC. Additional Notes: Aurum Flooring LLC considers flooring that has been installed as having been accepted as ordered. Prior to installation, the homeowner, dealer, or installer has the responsibility to inspect the product to ensure proper milling, species, color, grade, finish, and structural integrity. The installer must use reasonable selectivity and hold out or cut off pieces with defects, whatever the cause. No credit will be given for boards installed with visible defects or variances. This warranty does not cover damages caused by improper transportation, storage, or installation of the flooring. It also excludes any defects unless the square footage of defective flooring exceeds 10% of the total square footage purchased. Manufacturing defects in flooring that are visible or could reasonably have been discovered by the purchaser or installer prior to installation must be reported to Aurum Flooring LLC before the flooring is installed. If not properly notified, Aurum Flooring LLC shall not be held liable for any costs or expenses incurred as a result of the purchase or installation of defective or unsatisfactory flooring. Due to the natural materials and unique finishing processes, Aurum Flooring LLC wood products may experience tonal and color variation between planks. This can be affected by time in or out of the box, weather, temperature, location, moisture levels, or proper maintenance and installation. To avoid dramatic variation, primarily caused by aging, installation should be completed using planks from the same lot. Claims Services: Any claim under these warranties must be made by contacting your retailer within 30 days of detection. Proof of purchase, including the date of purchase, must be presented to make a claim. All claims must be filed through your Aurum Flooring LLC dealer. If Aurum Flooring LLC accepts a claim under this warranty, it will repair or replace, at its discretion, the affected materials. If the design of the claimed flooring is no longer available, Aurum Flooring LLC will replace the affected material with another design of equal value. However, Aurum Flooring LLC will not accept responsibility for costs related to shipping, handling, labor to remove or install flooring, or any other incidental expenses. Replacement flooring is not guaranteed to match the original in terms of color, tone, pattern, or other natural characteristics. These warranties are not transferable and extend only to the original end-consumer. DISCLAIMER: Aurum Flooring LLC DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DOWNTIME, LOSS OF USE OF FLOORING OR FACILITIES, LOSS OF PROFIT OR REVENUE, AND BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. THIS INCLUDES BUT IS NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THIS PRODUCT. THE ABOVE REMEDIES ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES FOR CLAIMS ON THIS PRODUCT. This writing is the complete and exclusive statement of the warranty and supersedes all other express and/or statutory warranties. No waiver or amendment shall be valid unless in writing and signed by an authorized representative of Aurum Flooring LLC.

Learn about Aurum Flooring, your trusted source for engineered flooring and luxury vinyl. Quality, style, and durability in every product! Our Team. This is your Team page. It's a great space to introduce your team and talk about what makes it special, such as your culture and work philosophy. Don't be afraid to illustrate personality and character to help users connect with your team. Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Email info@mysite.com Call 123-456-7890 Follow

Buy high end luxury hardwood floors by Aurum Flooring. Crafted for elegance and durability. Serving Los Angeles, Orange County, and Ventura County.! FLOORS AS GOOD AS GOLD Delivered To Your Door! See Products Call Today Andrea Collection Explore FLOORS AS GOOD AS GOLD Our Selection Explore our curated range of premium flooring solutions, including durable engineered hardwood and stylish luxury vinyl, designed to enhance any space. Complete your project with our high-quality accessories, ensuring a perfect finish every time. Engineered Hardwood Luxury Vinyl Rubber Floors Rubber floors are a durable and versatile for gyms, offering great shock absorption and slip resistance. They improve safety and comfort during workouts, making them popular for both commercial and home fitness spaces. Engineered wood offers the perfect blend of durability, style, and versatility, making it an ideal flooring solution for both high-traffic areas and aesthetic appeal Vinyl flooring is a highly durable, low-maintenance, and affordable option, offering a wide range of styles while providing water resistance and easy installation. OUR STORY About Us Our Mission is to raise flooring standards for homeowners, contractors, and builders. Rooted in integrity, and quality craftsmanship that drives everything we do. Deliver durable, stylish floors while simplifying the decision-making process. Floors as good as gold." As Seen On Contact Form First name* Last name* Phone* Email* Choose an Option Short answer Submit Contact Contact Us for a Quote! Have questions or need a quote for your flooring materials? Use the contact form to get in touch with us! Whether you're planning a small project or a large-scale renovation, Aurum Flooring is here to assist you. Simply provide your details and let us know what you’re looking for—we’ll get back to you promptly with the information you need. FIND US ONLINE

Upgrade your gym with Aurum Flooring’s durable athletic rubber flooring. Superior shock absorption, ideal for home gyms & fitness spaces. Strength meets style! Rubber Flooring All Black ILT 100 Our Favorites ILT 101 Gray Call For Quote ILT 104 Tan Call For Quote BROWSE SELECTION Discover our premium flooring collection, featuring exquisite luxury vinyl to suit every style and need. CALL NOW RUBBER ILT 105 Red Brick ILT 104 Tan ILT 102 Blue ILT 101 Gray ILT 100 Black Elevate Your Vision By transforming your spaces with the timeless beauty and quality of our luxury flooring options. CALL NOW

Explore Aurum Flooring’s premium engineered wood flooring, featuring European oak, walnut, and chic chevron & herringbone patterns. Shop now for elegance! Engineered Wood Cosenza CREMONA Our Favorites Casa Bianca Collection Latteo Call For Quote Abruzzo Collection Gandra Call For Quote BROWSE SELECTION Discover our premium flooring collection, featuring exquisite engineered wood to suit every style and need. CALL NOW ABRUZZO TORRE LAMEGO ANDIA GANDRA HORTA Abruzzo ANDREA ANDREA GRANO BOLOGNA REGGIO LIVORNO FOSCARI Casa Bianca CASA BIANCA DUNA VIMINI LATTEO FABRIANO EMILIA CREMA COLLINA GRADERA TARANTO POLLENZA OSTRA FERRANO Collina CREMONA POMEZIA ( Chevron ) MARSALA ( Chevron ) Bologna ( Chevron ) COSENZA ( Herringbone ) Cremona DEL MARE FERRARA UNFINISHED 10-1/4" PORTO FAENZA Del Mare LA SPEZIA TREVISO LAMEZIA CASETRA AVELLINO La Spezia VENNETO SAVONA MARMO LUCCA CAPUA ANCONA Venneto VICTORIA TRAPANI STABIA PESARO PADOVA LAGOS FANO CATANIA Victoria Elevate Your Vision By transforming your spaces with the timeless beauty and quality of our luxury flooring options. CALL NOW